This week has brought a number of moves in the property sector as Landsec said on Friday that it has sold two retail parks, while a joint venture acquired Martineau Place shopping centre in Birmingham.
Using automated chatbots to handle dissatisfied customers isn’t the way forward. Instead, good old-fashioned face-to-face contact remains the best way to reach a satisfactory conclusion to a complaint, Which? claims.
New Look has named Mike Coupe as its Non-Executive Chairman, succeeding Alistair McGeorge who’s been in the chairman’s seat during a particularly turbulent time for the company. Coupe joins on 29 September.
UK supermarkets giant Sainsbury’s has announced that former John Lewis MD Paula Nickolds is to join the business in June as General Merchandise and Clothing Commercial Director and become a member of its operating board.