×
6 516
Fashion Jobs
HOLLISTER CO. STORES
Hollister CO. - Graduate Manager in Training, George Street
Permanent · Edinburgh
HOLLISTER CO. STORES
Hollister CO. - Graduate Manager in Training, Braehead
Permanent · Renfrew
JOHN LEWIS
Section Manager Warehouse
Permanent · WEYBRIDGE
HARRODS
Concessions HR Manager
Permanent · LONDON
HARRODS
Stock Operative
Permanent · LONDON
HARRODS
Restaurant General Manager
Permanent · LONDON
HARRODS
CRM Executive Customer Data
Permanent · LONDON
OYSHO
New Store Opening - Oysho White City - General Manager
Permanent · LONDON
HARRODS
Uniformed Security Officer
Permanent · LONDON
HARVEY NICHOLS HEAD OFFICE
Ecommerce Director
Permanent · LONDON
NEXT
Sales Coordinator - Galashiels
Permanent · HUDDERSFIELD
SPORTS DIRECT
Loss Prevention Supervisor
Permanent · LEICESTER
SPORTS DIRECT FITNESS
Assistant General Manager - Everlast Fitness
Permanent · BURY ST EDMUNDS
SPORTS DIRECT FITNESS
General Assistant - Everlast Gyms
Permanent · BURY ST EDMUNDS
SPORTS DIRECT FITNESS
General Manager - Everlast Fitness
Permanent · RUGBY
EVERLAST GYMS
General Manager - Everlast Fitness
Permanent · STOKE-ON-TRENT
AESOP
Retail Consultant | Full-Time | Aesop st James Quarter, Edinburgh, Scotland
Permanent · London
HEAD OFFICE
Merchandise Planner – Food & Grocery Merchandising
Permanent · BRACKNELL
HEAD OFFICE
Digital Product Manager
Permanent · LONDON
NEXT
Delivery Coordinator - Llandudno
Permanent · LLANDUDNO
NEW LOOK
Sales Manager
Permanent · STRETFORD
EVERLAST GYMS
General Assistant - Everlast Fitness
Permanent · NETHERFIELD
Ads
Published
Apr 12, 2017
Share
Download
Download the article
Print
Click here to print
Text size
aA+ aA-

N Brown doubles FY exceptional costs estimate

Published
Apr 12, 2017

British retailer N Brown said Tuesday that it expects to have a higher FY17 exceptional cost than it had previously estimated as mis-sold financial services products and a new deadline for complaints are likely to double the cost of future complaints.


N Brown


The group had previously expected exceptional costs to reach £12m, of which £9m were related to financial services customer complaint redress. It now expects to exceptional cost to be in the region of £22m to £24m.

The decision was taken after the Financial Conduct Authority said its industry-wide deadline on PPI complaints would be August 2019, a year later than expected.

N Brown also said it has experienced a greater than anticipated volume of complaints due to wider public awareness of the August 2019 deadline. Additionally, the age profile of complaints received are typically older than we had previously experienced, which increases the average redress amount.

“We therefore expect to incur an FY17 exceptional cost related to financial services customer complaint redress in the region of £22m - £24m. The cash cost associated with this exceptional item will be incurred over the period to August 2019,” said the company.

The FY17 full year results will be announced on 27 April.

Copyright © 2022 FashionNetwork.com All rights reserved.