Royal Mail launches new tool to help retailers manage orders and returns

By

Barbara Santamaria

Published
Aug 23, 2018

As online shopping continues to grow in the UK, Royal Mail has introduced a new shipping tool and API to help large retailers manage orders and returns more easily.

The tool provides a range of capabilities that will facilitate the shipment of products to consumers both in the UK and abroad, with benefits including the easy management of large lists of customers, the ability to print outward and return labels simultaneously and the automatic printing of customs documentation.

Royal Mail Pro Shipping was created by Intersoft, a software development company, along with an API which makes it easier for firms to integrate their systems with Royal Mail.

A spokesperson from Royal Mail Parcels said: “With the launch of Royal Mail Pro Shipping and Royal Mail API Shipping, we now offer a full range of shipping solutions to our customers, dependent on their size and ways of working. The launch of both solutions follows a year of development work based on the needs of our customers. Our teams are working hard with customers to help them migrate over to our latest solutions this year.”

The innovation comes after parcel volumes increased by 5% in the 2017/18 financial year, driven by the rising popularity of online shopping. Royal Mail also improved its tracked services earlier this month and is testing parcel postboxes for marketplace sellers.