×
2 565
Fashion Jobs
URBN
Anthroplogie Visual Manager - Regent st, London
Permanent · LONDON
ESTEE LAUDER
Clinique - Consultant - Jollys, Bath - 7.5 Hours - Part Time, Permanent
Permanent · Bath
ESTEE LAUDER
la Mer - Business Manager - Selfridges, Exchange, Manchester - 37.5 Hours / 5 Days - Full Time, Permanent
Permanent · Manchester
ESTEE LAUDER
Clinique - Consultant - John Lewis, Cribbs Causeway - 13 Hours - Part Time, Permanent
Permanent · Patchway
ESTEE LAUDER
Tom Ford, Frederic Malle, by Kilian - Business Manager - Harvey Nichols, London - 37.5 Hours / Week - Full Time, Permanent
Permanent · London
AESOP
Retail Consultant | Part Time, Permanent | New Aesop Battersea Power Station, London
Permanent · London
AESOP
Retail Consultant | Full-Time, Permanent | New Aesop Battersea Power Station, London
Permanent · London
BERSHKA
General Manager - Bershka Blanchardstown
Permanent ·
STRADIVARIUS
General Manager - Stradivarius Jervis
Permanent ·
STRADIVARIUS
Stradivarius General Manager Stratford
Permanent · LONDON
HEAD OFFICE
Commercial Buying Product Expert
Permanent · BRACKNELL
DEBENHAMS
CRM Assistant
Permanent · LONDON
HEAD OFFICE
Information Security Analyst (Cloud), Secure by Design
Permanent · BRACKNELL
AUTUMNPAPER LIMITED
Alexander Mcqueen Senior Performance Marketing Manager - 12 Month Ftc
Permanent · LONDON
DR. MARTENS
Retail Regional Manager - UK
Permanent · LONDON
BOOHOO GROUP
Warehouse Operative
Permanent · BURNLEY
VF INTERNATIONAL
Account Coordinator - Italian Speaking - Vans
Permanent · NOTTINGHAM
VF INTERNATIONAL
Senior Distribution Systems Specialist
Permanent · COALVILLE
VF INTERNATIONAL
dc Inventory Team Leader
Permanent · COALVILLE
VF INTERNATIONAL
Warehouse Area Manager
Permanent · COALVILLE
VF INTERNATIONAL
dc Team Leader
Permanent · COALVILLE
ESTEE LAUDER
la Mer, Bobbi Brown And Darphin - Consumer & Business Analyst
Permanent · London
Translated by
Nicola Mira
Published
Jun 3, 2020
Reading time
2 minutes
Share
Download
Download the article
Print
Click here to print
Text size
aA+ aA-

Parisian department store Galeries Lafayette Haussmann launches personalised remote shopping

Translated by
Nicola Mira
Published
Jun 3, 2020

The boulevard Haussmann flagship of Parisian department store chain Galeries Lafayette has been closed for over two months - though it will reopen soon - but from May 22 the store has been trialling a new way of remote video selling. The ‘Exclusive Live Shopping’ video service links up individual customers at their homes with consultants and personal shoppers physically situated in the department store’s boulevard Haussmann branch in Paris.


A sales consultant showing an item to a customer on her smartphone - Galeries Lafayette/LinkedIn


The service is active from Monday to Saturday, from 11 am to 7 pm. Customers, both from France and abroad, are required to reserve their video link online. The service is available in several languages. Customers will be able to see the sales consultant (who will not be able to do the same) and orders need to be confirmed by email, with payments made online or by bank transfer. The items purchased can be either delivered at home or are available for click & collect.

The service is focused primarily on the department store's luxury and premium brands, with 120 fashion, beauty and accessories labels participating in the initiative. Among them Balenciaga, Jacquemus, Maje, Bonton, Dior, Isabel Marant and Acne for ready-to-wear, and Sisley, Diptyque, Fresh and Nars for cosmetics.

“Top brands have enthusiastically signed up to this initiative, which had very tight deadlines,” said Alexandre Liot, store director of Galeries Lafayette Haussmann. “The unprecedented crisis we are living through has forced us to bring into play a high degree of flexibility and creativity. We have a very clear goal: making the range of products from our boulevard Haussmann flagship available to the widest possible audience, outside our walls,” added Liot. A move that should prove attractive also to international customers currently unable to travel to Paris.

This omni-channel service is part of the inevitable digital transformation Galeries Lafayette has been working on in the last few years. To do so, the group has tapped the resources of GoInStore, a start-up backed by the Lafayette Plug & Play accelerator, a talent pool of new companies working on the future of retailing.

Galeries Lafayette, like many retailers, has been hit hard by the health emergency, which is causing the group significant losses. On April 28, the boss of Galeries Lafayette and BHV Marais, Nicolas Houzé, estimated the revenue shortfall for 2020 at €1 billion.

Copyright © 2022 FashionNetwork.com All rights reserved.