×
8 051
Fashion Jobs
AESOP
eu Quality And Technical Manager
Permanent · London
HARVEY NICHOLS KNIGHTSBRIDGE
Brand Consultant - Dries Van Noten
Permanent · LONDON
PRIMARK
Stock Optimiser (Assistant Branch Merchandiser)
Permanent · READING
PRIMARK
SEO Analyst
Permanent · Reading
HEAD OFFICE
Social Marketing Performance Manager
Permanent · LONDON
JOHN LEWIS
Loss Prevention Partner
Permanent · DARTFORD
MULBERRY
Lifestyle Development And Production Manager
Permanent · LONDON
MULBERRY
Visual Merchandising Manager - Emea & North America
Permanent · LONDON
SELFRIDGES
Finance Manager
Permanent · LONDON
NEXT
Delivery Coordinator - Croydon Centrale
Permanent · CROYDON
NEXT
Van Driver - Manchester Trafford
Permanent · MANCHESTER
NEXT
Sales Coordinator - Bury st.Edmunds
Permanent · BURY ST EDMUNDS
GANT UK
Brand Consultant - Full Time
Permanent · LONDON
HUGO BOSS UK LTD.
Ecommerce Marketplace Manager Northern Hub
Permanent ·
HUGO BOSS UK LTD.
Finance Manager (Maternity Contract)
Permanent ·
HUGO BOSS UK LTD.
Finance Manager
Permanent ·
HUGO BOSS UK LTD.
Sales Executive Boss Menswear
Permanent ·
DR. MARTENS
Senior Account Manager
Permanent · LONDON
PRIMARK
SEO Analyst
Permanent · READING
EVERLAST GYMS
Assistant General Manager - Everlast Fitness
Permanent · NEWPORT
ESTEE LAUDER
Tom Ford Beauty & Artisan Fragrances - Area Sales And Education Manager (Midlands)
Permanent · Birmingham
ESTEE LAUDER
Travel Retail - jo Malone London - Account Coordinator - Gatwick.Wdf-North - 37.5h/Week - Full Time, Permanent
Permanent · Horley
By
Reuters
Published
Oct 25, 2017
Reading time
2 minutes
Share
Download
Download the article
Print
Click here to print
Text size
aA+ aA-

Amazon to sell smart locks so it can slip packages into your home

By
Reuters
Published
Oct 25, 2017

Amazon.com Inc has plans to drop off packages directly into shoppers’ homes.

The world’s largest online retailer on Wednesday announced Amazon Key, a lock and camera system that users control remotely to let delivery associates slip goods into their houses. Customers can create temporary passcodes for friends and other services professionals to enter as well.


Photo: Reuters


The move, in the works for more than a year, may help Amazon capture sales from shoppers who could not make it home to receive an order in person, and did not want the package stolen from their doorstep. It also signals Amazon’s ambitions in the growing market for home security devices, where Alphabet Inc’s Nest Labs competes.

“This is not an experiment for us,” said Peter Larsen, Amazon vice president of delivery technology, in an interview. “This is a core part of the Amazon shopping experience from this point forward.”

Members of Amazon’s Prime shopping club can pay $249.99 and up for a cloud-controlled camera and lock that the company offers to install. Delivery associates are told to ring a doorbell or knock when they arrive at someone’s house. If no one greets them, they press ‘unlock’ in a mobile app, and Amazon checks its systems in an instant to make sure the right associate and package are present.

The camera then streams video to the customer who remotely can watch the in-home delivery take place. The associate cannot proceed with other trips until the home is again locked.

It is unclear if such protections will persuade customers that the service is safe to use.

Larsen said theft was “not something that happens in practice,” based on early tests of the Amazon Key program.

He added that if a problem arises, “You can call customer service, file a claim and Amazon will work with you to make sure it’s right,” reimbursing customers in some cases.

Wal-Mart Stores Inc, Amazon’s biggest retail rival, has similar plans. It said last month it would test delivering grocery items “straight into your fridge” with August Home, a smart lock business that Assa Abloy AB said it will acquire.

Amazon’s new service goes live on Nov. 8 in 37 U.S. locations, the company said. The “Cloud Cam” is also available by itself for purchase, it said.
 

© Thomson Reuters 2022 All rights reserved.