×
1 542
Fashion Jobs
MARSHALLS
71 Retail lp Detective
Permanent · Los Angeles
LINDA FARROW
Optical Key Account Manager
Permanent · LONDON
LINDA FARROW
After Sales Executive (German And French Speaking)
Permanent · LONDON
LINDA FARROW
Trade Marketing Manager
Permanent · LONDON
SHISEIDO
Bareminerals Account Manager - Boots Bracknell (37.5 Hours)
Permanent · Bracknell
SHISEIDO
Bareminerals Account Manager - Boots Stratford (37.5 Hours)
Permanent · London
SHISEIDO
Nars Business Manager - Fenwick Newcastle (37.5 Hours)
Permanent · Newcastle upon Tyne
SHISEIDO
Account Manager - Boots Hammersmith (22.5 Hours)
Permanent · London
GUCCI LIMITED
Gucci Stock Manager
Permanent · LONDON
NIKE
Purpose Marketing Manager, London
Permanent · London
NIKE
Agile Marketing Manager, London
Permanent · London
ESTÉE LAUDER
Clinique - Consultant - Lisburn, Boots - 30 Hours - Full Time, Permanent
Permanent · Lisburn
ESTÉE LAUDER
Clinique - Consultant - Edinburgh, John Lewis- 37 Hours - Full-Time, Permanent
Permanent · Edinburgh
ESTÉE LAUDER
Demand Planner - The Estée Lauder Companies
Permanent · London
SHISEIDO
Bareminerals Account Manager - Boots, Edinburgh Gyle (30 Hours)
Permanent · Edinburgh
SHISEIDO
Laura Mercier Account Manager - Harvey Nichols Manchester (37.5 Hours)
Permanent · Stretford
SHISEIDO
Bareminerals - Account Manager (30 Hours)
Permanent · Edinburgh
V. F. CORPORATION
Manager, Strategic Accounts - Dickies Emea
Permanent · LONDON
VANS
Credit Controller - Spanish Speaking - Vans
Permanent · CALVERTON
VF INTERNATIONAL
Multilingual Credit Controller - Key Accounts (English Plus Any European Language)
Permanent · CALVERTON
ESTÉE LAUDER
Clinique - Consultant - John Lewis, Location - 15Hours / 3 Days - Part-Time, Permanent
Permanent · Exeter
ESTÉE LAUDER
Clinique - Consultant - Sutton Coldfield, Beatties - 15 Hours - Part-Time, Permanent
Permanent · The Royal Town of Sutton Coldfield
By
Reuters API
Published
Nov 22, 2018
Reading time
2 minutes
Share
Download
Download the article
Print
Click here to print
Text size
aA+ aA-

Amazon re-opens U.S. store to Australian shoppers after backlash

By
Reuters API
Published
Nov 22, 2018

Amazon.com Inc said on Thursday it would stop blocking Australians from shopping on its U.S. site after a customer backlash, unwinding a move which has tarnished the e-commerce giant's launch in the world's 12th-largest economy.


The reversal relieved shoppers who had complained since July about being locked out of the much larger range of offerings they had grown accustomed to on the U.S. site following the opening of Amazon's local platform a year ago.

But it also raised questions about why Amazon had cited Australian tax laws to explain the initial block - an issue rival eBay Inc had managed to resolve without locking Australians out of its U.S. site.

"It's a very quick backtrack on a decision that obviously hasn't benefited them," said Daniel Mueller, an analyst at Vertium Asset Management.
"It's probably a reflection on the Amazon Australia website not being great ... I think to bolster the Australian website they've had to do this."

The world's second-largest company had prevented Australians from placing any orders on its U.S. website after Australia applied a 10 percent tax on imported online goods worth less than A$1,000 (£568).

At least 32 U.S. states have passed or are soon expected to pass similar taxes, but Australia had been the first market where Amazon responded by shutting out customers based on where they lived.

On the eve of its Black Friday sales, Amazon said it had figured a way to levy the tax without blocking access to the U.S. site.

One Amazon shopper said he had already given up on the Australian site. Paul Boon, who runs a home-entertainment installation business, said the wall brackets he had bought from the U.S. site were either unavailable or too expensive on Amazon's Australian platform.

"They sort of lost a sale there I guess. Maybe I'll have another look next time I have to do an order, but you just move on," he said.

An Amazon spokesman said that after listening to customer feedback, the retailer had built the "complex infrastructure needed to enable exports of low-value goods to Australia and remain compliant with (Australian) laws".

The move only covered products sold by Amazon and is yet to be extended to third-party sales, he added.

The launch of Amazon's Australian website a year ago triggered a steep selldown in traditional retail stocks such as Harvey Norman Holdings Ltd , JB Hi-Fi Ltd and Myer Holdings Ltd.

Although Amazon does not disclose sales figures in Australia, National Australia Bank research shows online sales growth slowing over the 12 months to September, and comprising just under 9 percent of the broader retail market.

EBay, which also does not disclose its Australian sales, said it found the transition complex but was able to collect and remit taxes without changes for customers.

"We want our buyers to be able to buy what they want," said eBay Australia and New Zealand Managing Director Tim MacKinnon.

© Thomson Reuters 2021 All rights reserved.