Many Britons are unadventurous when its comes to the beauty products they use, which means they return to the same item again and again, making investment in keeping those customers happy extremely important.

In line with plans to transform itself through improved customer experience, John Lewis has launched a concierge-style beauty service at its Cardiff store in St David’s shopping centre.

Following a surprise loss in Q1, the cosmetics brand announced strong year-over-year improvements in both sales and earnings for the second quarter on Wednesday, as the company’s restructuring efforts begin to pay off.

A new study predicts that the global K-beauty market will be worth $21.8 billion within the next six years, as increased interest in organic ingredients and innovative skincare drives consumers towards the growing trend.

Cosmetics maker Coty Inc posted first-quarter revenue below Wall Street estimates on Wednesday, hit by sluggish sales in its biggest business, consumer beauty.

According to a survey by French online advertising specialist Teads, the beauty market is driven by consumers who are increasingly attracted by eco-responsibility and new technologies.

In a surprise move, luxury department store Harrods has announced that it will open its first standalone store outside of London next spring with a specialist beauty unit at Intu’s Lakeside shopping centre in Essex.

Piper Jaffray has downgraded New York-based cosmetics company Estée Lauder from overweight to neutral, citing the changing beauty habits of teenagers, who are opting for more minimal makeup looks and one-stop products.

The holding company behind the world’s largest international health and beauty retailer has announced the appointment of group vet Malina Ngai as its new CEO.

The owner of the Regis and Supercuts hair and beauty chains has appointed administrators with 220 salons and 1,200 jobs at risk. But the administrators seem confident that they'll find a buyer.