Debenhams is piloting a ‘Click, Try & Buy’ service at its new Stevenage store this year as part of a series of innovations to improve the customer experience under its digital-first Debenhams Redesigned strategy.
Intu’s affiliate website, which features nearly 500 brands, delivered online sales for retailers of £9 million in 2017, confirming the company’s continued investment in digital technology and innovation.
Italian luxury group Tod's will use multiple collections throughout the year to engage better with customers, its chairman said on Friday, as more fashion brands adapt their strategies to the fast-moving market.
Westfield reported rising 2017 footfall at its UK centres but sales barely budged year-on-year as the market stayed tough for retailers and especially for the fashion brands that make up a huge chunk of mall tenants.
Fashion retailers and department stores have had a tough time so far in February with the latest Confederation of British Industry (CBI) poll showing weak sales at stores, even though online continued to rise strongly.